Download our undernutrition brochure

Digital service tackling undernutrition in the community and in care homes

Our multi award winning undernutrition service is tackling the growing problem in the elderly, both in the community and in care homes. In the UK, undernutrition is often overlooked, however according to BAPEN the cost to the NHS is around £19 billion a year and currently affects more than three million people.

Undernutrition in the community
Patients weigh themselves instead of waiting for home visits from a dietitian. They can communicate this reading, and answer a series of clinically pre-determined questions using an automated phone call, SMS, email or our smartphone app – My Inhealthcare. The service integrates with BAPEN decision support software, where data around appetite, well-being and oral nutritional supplement (ONS) compliance is analysed using the MUST tool. The service also integrates with clinical systems including SystmOne and EMIS Web, meaning that where readings fall outside of clinical parameters, an alert is generated to the appropriate care team for timely intervention.

Undernutrition in care homes
Our undernutrition service works similarly in care homes. Care home assistants weigh residents simply as part of their morning routine, instead of waiting for visits from a dietitian. They communicate these readings, and store data on appetite, well-being and oral nutritional supplement (ONS) compliance using the digital care home service. This can be easily accessed via desktop, tablet device or a mobile app.

durham and darlington nhs

Using the undernutrition service has transformed the way that we are able to deliver dietetic services. What’s more family and care home staff report that patients feel more supported and cared for as they know that someone is looking at the information and will contact them if there are any concerns.

Catherine McShane, lead dietitian at County Durham and Darlington NHS Foundation Trust.
Read case study

Find out more about our undernutrition service

Undernutrition brochure

Undernutrition brochure

Download our undernutrition brochure to find out more and hear from our existing customers and patients.

Blog: Undernutrition in Northern Ireland care homes

Blog: Undernutrition in Northern Ireland care homes

Read the new blog from product specialist Georgia Nelson, explaining the benefits of our undernutrition service in care homes across Southern Health and Social Care Trust.

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Undernutrition case study - CDDFT

Undernutrition case study - CDDFT

Read the County Durham and Darlington NHS Foundation Trust case study to find out how our undernutrition service is alleviating pressure on the workload of dietitians in care homes and the community.

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  • Improves clinical outcomes
  • Improves co-ordination and integration
  • Reduces outpatient visits and increases capacity

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