Supporting care homes in the management of COVID-19

Digital technology is being used to help support care staff in residential care homes by providing an overview of the health status of residents during COVID-19.

This service supports residential care workers to identify residents at risk of COVID-19 who may require timely clinical assessment by a registered nurse or doctor.

Care workers complete a daily questionnaire with residents outlining the signs and symptoms associated with COVID-19. They feed the answers into an app which sends the data safely and securely to community-based health care teams, such as district nursing and Enhanced Care at Home.

If any responses fall out of the range set for the resident, clinicians are alerted so they can intervene in the care of the individual and respond with appropriate support.

Benefits of the COVID-19 screening service
Enables timely intervention by clinicians
Protects residents against infection
Empowers care home staff

I have learned the importance of observation, noting changes and communicating more closely with my colleagues and I am enjoying the opportunity to have more responsibility. This knowledge and experience has given me more confidence and made me more aware of any changes that arise as observations are done.

A care worker

I am very supportive of this important piece of work and how it is developing. It will be reassuring to residents and relatives that a timely response to healthcare needs will be available.

Combining the ability to record observations through a digital platform with responsive clinical nursing assessment will add a new dimension to the provision of nursing care and treatment available to residents who develop healthcare needs in residential care homes.

Professor Charlotte McArdle, Chief Nursing Officer
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