Supporting patients at risk of falling

Supporting older people with frailty has become a national priority. Along with our NHS customers, we have created a virtual ward to support patients with frailty at home.

Our technology-enabled frailty virtual ward monitors patients with a frailty-related illness, in their own home or usual place of residence, such as a care home, to reduce the risk of a fall.

As well as preventing patients from being admitted to hospital, the service also works to safely discharge patients earlier from hospital, freeing up bed capacity.

How the frailty virtual ward services works

Patients are monitored at home using simple equipment and technology that suits them. The patient is provided with Microlife devices, including a thermometer, SpO2 and blood pressure device. Patients or carers measure agreed vital signs and enter data using an app, SMS, automated phone call or online portal. Importantly, our wide range of communication channels means we’re truly digitally inclusive.

Our system calculates a NEWS2 score, highlighting which patient is at risk of a fall. Patients are then prioritised on clinical need.

The Vitalpatch wearable device can also be used as a step up approach to managing falls.

NHSE guidance on virtual wards

The rollout of virtual wards is being financed by the Primary Care System Development Fund (SDF). At a minimum, each Integrated Care System (ICS) is expected to implement virtual wards for two pathways, acute respiratory infection and frailty, equivalent to 40-50 virtual ward ‘beds’ per 100,000 population by December 2023.

Read our special report on how you can meet the requirements set out by NHSE to support your roll out of virtual wards

Listen to our podcast on how to set up a virtual ward with our product director, Jamie Innes. 

Benefits of the virtual ward
Thorough monitoring detects patients at risk of a fall, enabling earlier intervention
Early intervention reduces hospital admissions
Keeping patients at home, rather than long hospital stays, reduces the risk of delirium
Keeping patients at home, reduces the risk of hospital-acquired infections
Supports safe and earlier hospital discharge, because patients’ needs will be met at home
Earlier hospital discharge increases hospital bed capacity

“The service works brilliantly and kept me from going to A and E. I knew that if my condition deteriorated help was immediately at hand.”

Patient on the Oximetry@Home virtual ward service in Sussex
Get in touch
If you want to know more about the frailty virtual ward service, leave your details and we'll be in touch

    Interested in some of our other digital health services?
    Oncology service / virtual ward
    Learn more