Dermatology service Secure upload of photographs of patient skin conditions

Our tele-dermatology service uses the Inhealthcare Professional app to send images of skin conditions into the patient record.

The clinician app allows GPs to take an image where it can be quickly uploaded safely and securely into EMIS or SystmOne.

The use of the app means photos do not reside on the GP’s phone.

Case study: North West London CCG


If a referral to a specialist dermatologist is completed by a GP they have to take an image using a separate camera or smartphone, transfer this to their computer and complete an electronic referral using e-RS.

Sometimes healthcare professionals are using services such as WhatsApp to reduce the time required to send images to specialist dermatologists.

The CCG wanted to ensure that images were not being captured by personal clouds and that they remained in secure encrypted locations.

The CCG wanted to speed up the process of the referral from the GP to the specialist.


A digital referral form was created and accessible to GPs on the Inhealthcare app. The form allows GPs to capture patient demographics, referral information and images.

The completed form is sent to the Inhealthcare platform and removed from the smartphone app.

The GP receives a copy of the referral details which is attached to the GP record.

If the patient consents, their diagnosis could be sent back to them automatically via SMS or email from the specialist dermatologist.


• 8 minutes to process each case.

• 38% immediately discharged with advice and no clinic appointment.

• 15% were remotely assessed by a specialist without the need for a face-to-face visit.

Read the full case study here.

Watch our video on our tele dermatology service
Benefits of the dermatology service
Images can be uploaded safely and securely, photos do not reside on the GP’s phone.
Integration with GP systems means images can be viewed by authorised healthcare professionals
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