Teledermatology service Secure upload of photographs of patient skin conditions

Every year, more than half of the UK population is affected by skin disease and a nearly a quarter of these have a condition that would benefit from medical care.

Concerns about skin conditions are responsible for three million outpatient consultations every year.

How does our teledermatology service work?

The Inhealthcare platform provides a quick and secure way for images and information to be shared between between family doctors and hospital dermatologists.

Our teledermatology service uses the Inhealthcare Professional app to send images of skin conditions into the patient record.

The clinician app allows GPs to take an image where it can be quickly uploaded safely and securely into EMIS or SystmOne. We can also integrate with hospital systems.

The use of the app means photos do not reside on the GP’s phone.

Case study: A London CCG

Feedback from the pilot project in London showed the service increased productivity and improved patient access to care, diagnostics and treatments.

Inhealthcare developed the service with doctors to overcome the following challenges:

• Often GPs would take an image using their own camera, transfer this to their computer and com-plete an electronic referral using NHS e-Referral Service

• Sometimes GPs would use messaging services such as WhatsApp to save time sending images to specialist dermatologists

• The use of personal smartphones and messaging services meant images would often be transferred to external cloud providers

• Commissioners wanted to speed up the process of referral from GP to specialist.

Inhealthcare delivered the following solutions:

• The Inhealthcare app introduced a digital referral form for GPs

• This form allows GPs to capture patient demographics, referral information and images

• The app sends the form to the Inhealthcare platform, where it is viewable by dermatologists

• The form is securely deleted from the app

• A copy of the form is sent to the GP and attached to the patient record.

Results

Feedback from the pilot project in London showed the service increased productivity and improved patient access to care, diagnostics and treatments.

Analysis of outcomes showed the service helped to discharge 38 per cent of patients with advice and without the need for a clinic appointment.

In addition, the service saved one or more appointments in 53 per cent of cases.

On average, the process takes just eight minutes to complete. 

Read the full case study here.

Watch our video on our teledermatology service
Benefits of the teledermatology service
Safety and security

Images can be uploaded safely and securely. Photos do not reside on the GP’s phone.

Interoperability

Integration with GP systems means images can be viewed by authorised healthcare professionals

Improves access to care

Feedback from the pilot project in London showed the service increased productivity and improved patient access to care, diagnostics and treatments.

Quick referral process

Findings from a recent study in a London CCG showed on average, the process takes just eight minutes to complete.

Reduces the need for clinic appointments

Findings from a recent study in a London CCG showed the service helped to discharge 38 per cent of patients with advice and without the need for a clinic appointment.

These simple but effective steps were co-created with clinicians to improve referrals from primary to secondary care.

As NHSX has said, teledermatology allows GPs to benefit from easy and quick access to specialist advice and guidance from hospital dermatologists, enabling patients to be referred more quickly and efficiently for treatment and diagnosis.

Our technology can increase capacity in dermatology services and help specialists to spend more time with those patients who need the most care for their skin conditions.

Jamie Innes, product director at Inhealthcare,
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