In response to the Coronavirus (COVID -19) outbreak, we outline how we are supporting the NHS keep citizens and staff safe through digital, whilst helping them to deliver the best care they can.
Inhealthcare has a library of more than 100 clinically designed digital health services. These can be deployed at scale across large populations. Services include, but not limited to COPD, asthma, diabetes, hypertension and anticoagulation.
Our maternity remote monitoring services include gestational diabetes and pre-eclampsia. The services enable expectant mothers to stay safe and well at home, without frequent appointments.
The Digital Care Home service coordinates the monitoring of residents in care homes. Care home staff complete digital assessments using a smartphone application. This information is shared with health care professionals and allows staff to effectively triage residents. The service reduces unnecessary call outs, improves monitoring to reduce admissions and keeps residents safe in the home.
Video can play an important role in enabling citizens to connect with health care professionals, without the need to travel. We provide video conferencing for citizens or care home staff to communicate with the NHS. Video presents the closest experience to a face to face consultation.
Automated test results for COVID-19
This service notifies patients of their negative COVID-19 test results. It avoids the need to contact patients manually or to send them letters with their test results which can add delay and cause anxiety to patients.
The notification is sent via an app, SMS, emails or automated telephone call.
COVID-19 symptom checker for routine appointments
Working with City Health Care Partnership we have developed an automated symptom checker for the daily screening of thousands of citizens for signs of coronavirus before their routine outpatient visits and appointments.
This protects staff against the risks of infection, and provides an effective way of contacting thousands of citizens each day.
The citizen’s response to the questionnaire sent via SMS, online portal (email) or app is automatically triaged and warning signs are flagged for staff. Patient records are updated through Inhealthcare’s integration with all major NHS systems.
Inhealthcare is working with a number of organisations that are receiving unprecedented demand at contact centres from citizens who are reporting COVID-19 symptoms.
The service allows citizens to self-refer should they have any concerns about showing symptoms of COVID19.
The citizen enters their demographics which are validated against national demographics databases and they submit initial answers that will determine a particular risk category;
A clinical dashboard is provided so citizen submissions can be monitored and referrals through the COVID19 pathway can be tracked based on the outcome. The dashboard allows view of trends and patterns of clinical parameters on a local and government level.
Citizens and health care professionals using our services can choose to use an app, SMS, email or automated telephone call. This means they can be used by the many, regardless of technical ability or access the internet.
We can rapidly create new digital health services for your citizens
Using our technology we’ve been able to respond to our NHS customers and build new digital health services in days.