Employment Type
Full-time
 
Date posted
June. 1, 2022

 

Inhealthcare are the UK’s leading provider of virtual healthcare technology. Established in 2012, Inhealthcare are part of the highly successful Intechnology Group. We’re a fun, energetic and growing company based in Harrogate, specialising in providing digital health services to the NHS. Quite simply, we digitalise the care that’s provided to patients in a secure, convenient and cost effective way. We connect patients to their doctor or nurse meaning patients can manage their health from home, without the need for frequent appointments. Our digital health services, designed by NHS clinicians aim to improve care, while saving the NHS both time and money.

In recent years, technology has changed the way in which we live our lives, the way we shop, the way we bank, the way we book our travel. With significant cost and resource pressures, there’s no doubt technology will play a huge part in the future of the NHS; we build innovative ways of delivering care to meet the growing needs of both the NHS and the UK population.

The Professional Services department within Inhealthcare is responsible for building cloud based digital health services on the Inhealthcare digital health platform. We work with a multitude of technologies, and our development processes have a high degree of rigour and automation, enabling us to design, build, test, and deliver new services at pace.

PURPOSE
Working as part of a service delivery team, you will produce clear and concise online user documentation.

KEY RESPONSIBILITIES

Key responsibilities will include but are not restricted to the following:

  • Understand design specifications and scenarios

  • Produce high quality clear online documentation to agreed specifications and deadlines

  • Provide internal training to product teams

  • Conduct documentation reviews to ensure standardisation

  • Work collaboratively within a project teams using agile methodologies

  • Participate in sprint planning, sprint demos and retrospectives PERSONAL SPECIFICATION & SKILLS

     

 

The ideal candidate will be able to demonstrate the following skills and attributes:

  • Excellent knowledge of markdown

  • Strong background in delivering high quality online user guides

  • Some understanding of automation using Cucumber/Gherkin testing an advantage

  • Excellent written and verbal communication

  • Ability to work to tight timescales

  • A fast learner with the ability to pick up new skills quickly

  • Must be flexible and work as part of a team

  • Ability to effectively communicate, co-ordinate, and work with other departments

  • Attention to detail

ISO RESPONSIBILITIES

The employee is responsible for ensuring that they are aware of the security policies and procedures of the Information Security Management System (ISO27001) and how these specifically relate to the information resources they have access to.

All security events, whether suspected or actual, must be reported immediately to the Information Security Manager on detection, without exception, including underperforming or broken processes that may lead to information leakage or a security breach.
Responsible for ensuring that all activities are carried out in accordance with their requirements including:

  • Ensuring that they fully understand and execute their responsibilities under the QMS (ISO9001)

  • Ensuring that they know and understand the company Quality Policy

  • Informing their Department Managers of any quality issues of concern

  • Ensuring that they adhere to best practice

To apply for the role please email your CV to Nichola Wake, Group HR Manager; nichola.wake@intechnologyplc.com